Terms of Use

Last updated: September 30, 2026 · version 1.9

This translation is provided for your convenience. If there is any discrepancy, the Portuguese version prevails.

By creating an account or playing Estelar Online (the website estelaronline.com, also available at estelar-online.web.app, and the game server), you agree to these Terms and to the Privacy Policy. If you don’t agree, don’t use the game.

1. The service

Estelar is a free multiplayer space exploration game that runs in your browser. It is under continuous development and provided as is. Rules, the economy, the universe and features may change, be rebalanced or be removed at any time. When a major change to the universe requires it, game progress may be reset: your ship goes back to the starting point, and what you earned by playing (credits, upgrades, discoveries) may start over from zero. Items bought in the shop are never lost in these resets. Playing is free, and there are no subscriptions or ads. The shop sells only looks and convenience, never a gameplay advantage (see sections 3 and 4).

2. Account

• You must be 13 or older. If you are under 18, you need your parent’s or guardian’s consent.
• Your account is personal and non-transferable. You are responsible for keeping your password secret and for everything done with it.
• Your pilot name is public and unique. Names that are offensive, that impersonate other players or the game team, or that infringe third-party rights may be changed or blocked without notice.
• You can delete your account at any time using the “excluir conta” (delete account) link on the login screen. Deletion is permanent.

3. Purchases

• The shop sells only looks and convenience, never a gameplay advantage: garage items (paint, finish, engine color and lights for your ship; color, visor, details and backpack for your suit), Supporter, the season pass and corporation items.
• Supporter: a one-time payment for 30 days, with no automatic renewal: you’re never charged again unless you buy it again. Buying before it ends adds another 30 days to the end of your current period. While it’s active you get: a badge next to your name, one exclusive item per month (which stays yours), a 10% discount on garage items, more listings on the market, frames and filters in photo mode, and extras in the feed and on your public page. When it ends, the items you earned stay yours; the badge and the extras stop until you renew.
• Season pass: valid for the season in which it was bought (about two months, with the end date shown in the shop). Items unlock as you play, tier by tier; if you buy it later, the items from the tiers you’ve already reached are unlocked right away. The items you earn stay yours after the season ends.
• Corporation items (flag frame, name color and hall items): any member can buy them, and the item belongs to the whole corporation, not to the person who bought it. If you leave the corporation, the item stays with it; if the corporation is dissolved, the item ceases to exist.
• The price is shown in Brazilian reais before you buy. Payment is made through Mercado Pago, on its own screen; we never see or store your card, Pix or CPF details.
• Once the payment is approved, the item goes to your profile and stays in your account for as long as the account exists, even if game progress is reset. The item is for use within Estelar: it is not money, cannot be exchanged for money and cannot be transferred to another account.
• Users under 18 may only make purchases with their parent’s or guardian’s authorization.

4. Refunds

• Within 7 days of purchase, you are guaranteed a refund for any reason: this is the right of withdrawal under the Brazilian Consumer Protection Code (Código de Defesa do Consumidor).
• After that period, we refund duplicate charges, incorrect charges and items that were never delivered. We review all other cases individually.
• To request a refund, log in to the game, open the menu (Esc) and go to SUPORTE › MINHAS COMPRAS (Support › My purchases). If you can’t log in, email admin@mapelabs.io with your pilot name and the date and amount of the purchase.
• Every request is reviewed to verify the purchase and the reason, and is answered within 5 business days. The answer appears in MINHAS COMPRAS (My purchases); if the request is denied, we explain why.
• Once approved, the money is returned through Mercado Pago, to the same payment method: for Pix and account balance it usually takes a few days; for cards, the refund appears on your statement and may take up to two billing cycles, depending on your bank.
• The refunded item is removed from your account, and your ship goes back to using the standard item for that part. A purchase with several items is refunded in full.
• For Supporter, the refund removes the 30 days from that purchase (any exclusive item already earned stays yours). For the season pass, the season’s items are removed. For a corporation item, it is removed from the corporation.

5. Rules of conduct

You may not:

• use programs, scripts, client modifications or any other means to cheat, automate gameplay or gain an unfair advantage (the server validates actions and may correct or reject movements and results);
• exploit bugs instead of reporting them;
• harass, threaten, discriminate against or insult other players in chat or through any other part of the game, or post illegal content;
• use SOCIAL (posts, captions, comments, reposts) for spam, advertising, scams, sexual, violent or hateful content, or to expose anyone’s personal data;
• create a corporation whose name, motto, description or flag is offensive, contains hate symbols, sexual content or third-party trademarks, or impersonates the game team (such corporations may be renamed or dissolved);
• attempt to access other people’s accounts, the server or the infrastructure without authorization, or overload them.

Violations may lead to a warning, a temporary ban, or the account being blocked or deleted, at our discretion, and to a report to the authorities where appropriate.

6. Content and intellectual property

• Estelar Online, its code, name and visual identity belong to Luis Miguel Massih Pereira Desenvolvimento de Software Ltda (trade name Mape Labs), CNPJ 64.711.308/0001-28, headquartered at Rua Pais Leme, 215, conj. 1713, Pinheiros, São Paulo/SP, CEP 05424-150, Brazil (mapelabs.io); all rights reserved. Using the game does not transfer any rights over them to you.
• Astronomical data: HYG catalog v4.1 (astronexus, CC BY-SA 4.0) and the NASA Exoplanet Archive. 3D models: NASA 3D Resources (public domain, without the insignia; NASA does not endorse the game) and Kenney Space Kit (public domain, CC0). Textures: Solar System Scope (CC BY 4.0). The game’s star catalog is derived from HYG and is licensed under CC BY-SA 4.0; the rest of the game is not. Each material follows its own license; full credits are available in the game (H key, at the end of the help).
• The music played on the kiosk jukeboxes and the ship radio comes from Audius and belongs to its artists; it plays in the game under the Audius Open Music License, always with the artist’s name and a link to the track. It does not become ours or yours: a playlist stores only references to the tracks, and whoever listens streams them directly from Audius.
• Do not use third-party trademarks, logos, characters, photos or other works without authorization in your pilot name, in your corporation’s name and flag, in photos and captions, in comments or in playlists. We may remove or replace anything that infringes third-party rights, and repeat violations lead to the account being blocked.
• Found something in the game that infringes your rights (copyright or trademark)? Email admin@mapelabs.io telling us where it is (the pilot or corporation name, the post), what your right is and how to contact you. We remove whatever is found to be valid.
• What you write in chat and the pilot name you choose are yours, but you authorize us to display them in the game to other players while you use the service.
• The photos you take in the game and post on SOCIAL, along with their captions and comments, remain yours. By posting, you authorize us to display them in the game and on your public page (estelaronline.com/@your-name), and you authorize other pilots to repost them on their profiles, always credited to you as the author. Deleting a post also deletes its reposts. We may remove posts and comments that violate these Terms.

7. Availability and liability

• The game may go offline for maintenance, because of failures or because of limits of the free infrastructure that hosts it, without prior notice. We do not guarantee availability, the absence of errors or the preservation of progress.
• To the extent permitted by law, we are not liable for indirect damages, loss of progress, lost profits or problems caused by third parties, by your connection or by your equipment.
• Nothing in these Terms limits any rights guaranteed to you by Brazilian law, in particular the Brazilian Consumer Protection Code (Código de Defesa do Consumidor) and the Brazilian Internet Civil Rights Framework (Marco Civil da Internet).

8. Termination

We may suspend or terminate accounts that violate these Terms, and we may shut down the service as a whole, giving reasonable advance notice whenever possible. You can stop using the game and delete your account at any time.

9. Changes to these Terms

We may update these Terms. The date at the top indicates the version in effect; significant changes are announced on the login screen. Continuing to play after a change means you agree to the new version.

10. Governing law and contact

These Terms are governed by Brazilian law. Any dispute shall be settled in the courts of the player’s place of residence, when the player is a consumer. Questions, complaints and support: admin@mapelabs.io or the Support page.